- 1. Introduction
- Welcome to Webjiran ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (webjiran.com), purchase our website products and services, interact with our business, and use our customer support services.
- 2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
• Visit our website and contact us
• Purchase a website or related services
• Create a client account
• Request technical support or customizations
• Communicate with our team
• Make payments for our products or services
• Subscribe to newsletters or updates
• Submit feedback or inquiries
This information may include:
• Name, email address, phone number, and business address
• Business information (company name, position, etc.)
• Website requirements and preferences
• Payment and billing information
• Any other information you choose to provide during our business relationship
2.2 Automatically Collected Information
When you visit our website or use websites we've developed for you, we automatically collect certain information about your device and usage, including:
• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you view
• Links you click
• Referring website
• Actions you take within your client area
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience. You can control cookies through your browser settings.
- 3. How We Use Your Information
- We use your information for various purposes, including to:
• Provide and maintain our website directory service
• Fulfill your website purchase and deliver your products
• Provide ongoing maintenance and support services
• Process payments and maintain billing records
• Communicate with you about your purchase and services
• Respond to your inquiries and support needs
• Improve our products, services, and website functionality
• Send important updates about your website
• Send promotional materials about additional services (with your consent)
• Analyze usage patterns to enhance our website
• Comply with legal obligations
• Protect against unauthorized access and legal liability
- 4. Third-Party Services
4.1 Google reCAPTCHA
We use Google reCAPTCHA to protect our website from spam and abuse. Google reCAPTCHA collects hardware and software information, such as device and application data, to determine whether you are a human or a bot. This information is subject to Google's privacy policy.
4.2 Cloudflare
We use Cloudflare for image hosting and content delivery. Cloudflare may collect and process certain information about visitors to our website, including IP addresses. Please refer to Cloudflare's privacy policy for more information.
4.3 Payment Processing (Stripe)
We use Stripe as our payment processor for all transactions. When you make a purchase or subscribe to our services, your payment information is collected and processed directly by Stripe. This includes:
• Credit/debit card details
• Billing address
• Transaction amounts and history
• Other payment-related information
Stripe may use, collect, and process your information in accordance with their own privacy policy, which can be found at https://stripe.com/privacy. We do not store your full credit card details on our servers. Instead, Stripe provides us with a token that represents your account, your card's expiration date, card type, and the last four digits of your card number.
We may receive information from Stripe about the status of your transactions and payment history to manage your account, and prevent fraudulent transactions. This information is handled according to the same security standards we apply to other personal data as outlined in this privacy policy.
4.4 Analytics Services
We may use third-party analytics services to help us understand how users engage with our website. These services may collect information about your online activities over time and across different websites.
4.5 External Websites
Our website contains links to other websites, including those listed in our directory. Please note that we are not responsible for the privacy practices of these external websites. We encourage you to read the privacy policies of each website you visit through our links.
4.6 Hosting Services
The websites we develop for you may be hosted on third-party hosting services. These services have their own privacy policies governing how they handle data.
- 5. Data Security
- We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. For payment processing, we use Stripe, which is PCI-DSS compliant, ensuring that your payment information is handled according to industry security standards. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
- 6. Data Retention
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to provide ongoing support for your website, and unless a longer retention period is required or permitted by law.
- 7. Your Rights
- Depending on your location, you may have certain rights regarding your personal information, including:
• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
- 8. Children's Privacy
- Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
- 9. Business Transfers
- If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
- 10. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.
- 11. Contact Us
- If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Webjiran
hello@webjiran.com
- 12. Governing Law
- This Privacy Policy is governed by and construed in accordance with the laws of Malaysia, without giving effect to any principles of conflicts of law.
By using our website and/or purchasing our websites and services, you acknowledge that you have read and understood this Privacy Policy.